Contact us
Pick the topic that fits and the message goes straight to whoever handles it, rather than into a queue that has to be forwarded.
We reply to most messages within one business day.
Payments and payouts
[email protected]
A charge that looks wrong, a payout that has not landed, or a question about fees and how long settlement takes.
Include: The event name, the amount, and the date you expected the money.
Account, login and KYC
[email protected]
Verification problems, linking a bank account, getting locked out, or a submission that needs correcting.
Include: The email on the account, and the exact message you see when you try.
Setting up an event
[email protected]
How voting works, what it costs, categories, voter accreditation, or getting a live event configured the way you want it.
Include: The event link, and what you expected to happen instead.
Nominations campaigns
[email protected]
Running a nomination window, collecting submissions, and the rules for contestant photos.
Include: The campaign link and which stage you have reached.
Legal and terms
[email protected]
Questions about the terms of service, contest disputes, or anything with a legal dimension to it.
Include: The event or account this concerns, and any notice or correspondence you received.
Privacy and your data
[email protected]
Asking what we hold about you, correcting it, or asking for it to be deleted.
Include: The email on the account, and what you want done with the data.
Anything else
[email protected]
Partnerships, press, feedback, or a question that does not fit anywhere else on this page.
Include: Whatever you have. A link is usually enough to start.
Prefer to message? Reach Emmanuel on +2348103579586. Same response time as email.
Might not need to write at all
Fees, settlement timing and how voting works are answered in the frequently asked questions. If your verification is being rejected, the accepted NIN document guide shows exactly what a valid upload looks like — most rejections are a blurry photo or a cropped slip.
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Bank details and KYC submissions are managed from your dashboard, which is quicker than waiting on a reply.
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